Last updated: 18 January 2018

Definitions

In this Agreement, the following definitions are used:

“Account” means your account with us which is created when you sign up to use the Application.

“Agreement” means these terms of use.

“Application” means your private Beep application available on the Website and via the app.

“Centre” means an early childhood centre or care providing organisation that is registered to use the Application.

“Content” means all information about a User or a Child, including (but not limited to) images, videos, written stories and personal information posted to the Application by a User.

“Child” means a child that has been added by a User within the Application.

“Early Childhood Provider” means someone authorised by a Centre to use the Application, or a professional care provider who has registered to use the Application. Examples include (but are not limited to) teachers and administrators at Centres, nannies, au pairs and babysitters.

“Family Member” means a Child’s parent, guardian, relative, or other individual approved by the relevant Primary Account Holder that is registered to use the Application.

“Fee” means any applicable fees that may be payable by the User as detailed at https://beep.ng/#pricing.

“Intellectual Property” means any Intellectual Property throughout the world and includes (but is not limited to) rights in copyright, trademarks, inventions, patents, designs, confidential information and know how. It also means any Intellectual Property that exists now or in the future irrespective of whether it is registerable and includes the right to apply to register or own any Intellectual Property.

“Primary Account Holder” means a Child’s parent or guardian or other Family Member authorised by the Child’s parent or guardian.

“Beep” or “we” means Beep HQ, whose contact details are provided under Contact Us.

“User” or “you” means the person or organisation who uses the Website or the Application, together with all individual users accessing the Website or the Application on their behalf.

“Website” means the internet URL of Beep available at https://beep.ng. This includes parts of the Website that the User can use without logging into the Application.

In a nutshell: A few common terms you’ll find in this agreement, and what they mean.

Acceptance of Terms of Use

Registering to use the Application means that you have read and agree to this Agreement. Only Family Members and Early Childhood Providers may use the Application.

Amendments to this Agreement

This Agreement may be amended or replaced from time to time, with or without notice to Users, by posting an updated Agreement on the Website. Any updated Agreement becomes effective as soon as it is posted. If any updated Agreement constitutes a material change to this Agreement, Beep will post an announcement on the Website. What constitutes a material change will be determined at Beep’s sole discretion. You will be responsible for reading and understanding any updated Agreement. Your continued use of the Application and/or website constitutes your acceptance of any updated Agreement. If you do not agree to any updated Agreement please contact Beep or cancel your Account.

In a nutshell: By using Beep you agree to these Terms of Use, and if they change a lot we’ll let you know.

Description of Service

The Application lets Family Members and Early Childhood Providers upload, record, share and celebrate a Child’s learning through various media, including but not limited to images, videos and written stories. The Application also provides analysis and planning tools and facilitates communication between those interested in a Child’s early childhood learning.

Changes

The User accepts that the Website and Application may evolve and change over time. Beep reserves the right at any time to modify, adapt, suspend or discontinue, whether temporarily or permanently, the Application (or any part of it) with or without notice to Users. We will not be liable to you or to any third party for any modification, adaptation, suspension or discontinuance of the Application.

Disruption of Service

Beep takes all reasonable steps to ensure that the Application will function as intended once an Account is created by Users. However, you acknowledge and agree that your access to the Application may be disrupted as a result of any malfunction, updating, maintenance or repair of the Application or for any other reason within or outside our control (such as availability of the internet).

Beep shall not be liable for any loss or damage caused or suffered as a result of any partial or total breakdown of, or inability to use, the Application. We will try to promptly address (during normal business hours) all technical issues that arise in relation to the Application.

You agree that we may use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Application and store and manage the Content.

You further agree that use of the Application is at your own risk and that we do not warrant that the Application will meet your specific requirements, or that use of the Application will be uninterrupted, timely, secure, or error-free.

In a nutshell: This is an online service (which will evolve over time) that helps record, share and celebrate children’s learning. Like any online service, things may temporarily go wrong or be interrupted from time to time.

User Conduct

Information Supplied

Each User confirms that any information they provide to Beep during registration is true, accurate and current, and that they will promptly notify Beep of any change in such information.

Acceptable Use

Beep grants Users the right to access and responsibly use the Application. This right is not exclusive, not transferable, and subject to the terms of this Agreement. Responsibility for, and control over, Content relating to a particular Child will always remain with the relevant Primary Account Holder for that Child. The User must only use the Application for the care and learning of children. The User must not use the Application for any illegal purpose or post any Content or other information or material that is illegal, defamatory, abusive, harmful, obscene, offensive, objectionable or racist. Further, Users must not use the Application or post any Content which breaches any person’s rights of privacy, contains viruses, or infringes any person’s Intellectual Property rights.

You will be responsible for any and all claims, losses, damages, costs and expenses arising out of your Content. In particular (and without limitation), you will be responsible for any claims that any of the Content is illegal or offensive.

Age Limit

Users must be at least 18 years old, or have authorisation to access the Application by a parent or legal guardian. If you have authorised a minor to use the Application, you are responsible for their online conduct, and the consequences of any misuse.

Security

You acknowledge that the nature of the Application and the Content is sensitive and personal to a Child and his/her Family Members. As such, you must keep your Account password confidential. The User is responsible for all actions taken by any person that has attained access to their Account and agrees to notify Beep immediately of any unauthorised use of their Account or other breach of security. The User must not attempt to gain unauthorised access to any Content that they do not have permission to access. The User must not undermine the security or integrity of Beep’s or any third party’s systems or networks.

Fees

Current Fees are set out at https://beep.ng/#pricing

If you are carrying out a free trial of the Application (as offered on the Website), the free trial will begin on the day that your Account is opened and it will end 30 days later or as advised by Beep in writing. You may cancel your Account within those 30 days by following the prompts within the Application. If you don’t cancel your Account, you must pay the Fees from the end of the free trial period. Beep will bill you in advance on a monthly or annual basis depending on the plan you select, or as advised by Beep in writing.

You agree to pay these Fees using the payment methods described on the Website or as otherwise agreed between us. If you fail to pay the agreed Fee by the due date, Beep may suspend or cancel your Account. Fees are non-refundable and may be subject to change by notice to you. All Fees are exclusive of all taxes). Beep will not be held liable for changing or refusing to refund the Fees.

In a nutshell: If you tell the truth, don’t do anything bad or illegal, have the necessary permissions, keep your password secure, and pay any agreed fees, you are welcome to use Beep.

Child Data

Keep Content Secure

Both Beep and the User recognise that Content uploaded to the Application is likely to be regarded as sensitive, so it is important that Content is kept secure.

We will take reasonable precautions to keep Content secure and protect it from unauthorised access. You agree to keep your Account details secure and agree not to share your password with anyone else.

Rights of an Early Childhood Provider

If you are an Early Childhood Provider, it is your responsibility to get consent from a Primary Account Holder of each Child before adding that Child or uploading that Child’s Content to the Application. You must also ensure that any Content you upload to an account relating to a Child contains only information, images or videos of that Child (for example, make sure that there are no other identifiable children in the background of a photograph or video) unless you have consent from all Primary Account Holders of each identifiable Child).

You must also ensure that you exercise your ability to upload Content to the Application responsibly. This means that you must not add any Content which contains anything which might be regarded as offensive, demeaning, obscene, unlawful, defamatory, infringing privacy, or which is otherwise unsuitable or inappropriate given the nature of the Application and the fact that Content includes children. We reserve the right to remove any Content which we deem to be unsuitable, and you must promptly remove any Content relating to a Child if asked to do so by the relevant Primary Account Holder.

If a Primary Account Holder provides their consent they are granting you the right to manage their Child’s Content.

In a nutshell: We’ll all do our best to keep children’s content secure. Primary account holders (who are usually educators) control the child’s content. Early childhood providers can share this content if given permission. Permission can be taken away at any time.

Confidentiality

User Information and Child Content

Beep will treat personal information as confidential and comply with the Personal Data Protection Act 2010. Beep will make every reasonable effort to keep Content confidential and secure. We will not disclose this Content to anyone or in any situation except:
• to Users who have been granted access to a Child’s account by the Primary Account Holder or an Early Childhood Provider;
• to Beep’s personnel and any service provider that Beep works with where necessary to operate the Application or Website (any such persons must agree to equivalent obligations regarding confidentiality);
• where anonymous, aggregated information about curriculum use or other learning practices may benefit the industry;
• if Beep or its assets are purchased or acquired;
• if the Primary Account Holder gives Beep permission to do so; or
• if required by law.

The User must not share another User’s or any Child’s Content without that User’s explicit permission or, in the case of a Child, the explicit permission of that Child’s parent or guardian. The User agrees to the terms set out in Beep’s Privacy Policy.

Other Information

Some Users, such as those involved in piloting certain features, may have access to sensitive information, content or User feedback.

Those Users agree not to disclose this information to third parties without Beep’s prior written consent. The User may make screenshots or screencasts of the Beep Application or Website for marketing or educational purposes with Beep’s prior consent. These screenshots or screencasts must not include any User’s Data or any Content relating to a Child unless that User gives its prior written consent or, in the case of a Child, the explicit permission of that Child’s parent or guardian.

In a nutshell: We’ll do all we can to keep Beep safe and secure. You mustn’t share anything you don’t have permission to share.

Intellectual Property

Your Content

Beep will not acquire any ownership interest in or to any personal Content created by Educators, parents guardians, experts or family members, and title over personal Content will always remain with the relevant Primary Account Holder.

You agree that Beep owns the Website, the Application, and any other materials created or acquired by Beep (including but not limited to images, photographs, animations, video, audio, text, code, functionality, the interface, User feedback and accompanying printed or marketing materials) that do not constitute Content.

By using the Application, you confirm that any Content you post to the Application does not infringe any other person’s Intellectual Property rights or any law. Beep will not access or remove your Content unless you provide permission, Beep suspects you have breached this Agreement or otherwise in accordance with this Agreement.

In a nutshell: Beep doesn’t own your personal content, we simply store it for you. You own your personal information and Beep displays it beautifully

Indemnity and Liability

Indemnity

All Users agree to indemnify, and keep indemnified, Beep, its affiliated companies and its respective directors, officers, employees, agents, representatives, contractors, licensees and successors against any and all liabilities, costs (including legal fees), claims, demands or damages incurred or suffered from the use of the Application, including (without limitation) as a result of any:
• breach of this Agreement;
• Content posted in the Application; or
• violation of any rights of a third party, by you or any person using your Account or username and password.

Limitation of Liability

In no event or circumstances shall Beep be liable under contract, tort, strict liability, negligence or otherwise at law for any special, indirect, incidental, punitive, or consequential damages of any kind whatsoever, or for any loss of profit, use, Content, data, opportunity, revenue or business, whether caused by any other User, Beep, its servants, agents or any other persons acting on its behalf. The total liability of Beep for any loss arising from or in connection with this Agreement, or the use of the Application or Website, will not in any circumstances exceed MYR100.

In a nutshell: In the unlikely event that something goes wrong, Beep is not liable.

Termination

Cancellation by the User

The User may cancel their Account at any time by contacting Beep directly, emailing hello[at]beep.care Upon cancellation, your private Beep will be securely archived for 1 year, if you or your linked families require this information for longer please contact us to discuss the paid options available. This information may not be recovered once a Beep is deleted. The User is liable for any out-standing payment up to and including the day of cancellation.

Termination by Beep

Beep may suspend or terminate a User’s Account at any time if Beep deems the User has breached this Agreement. Upon termination Beep may automatically remove all Content posted to that Account.

In a nutshell: You can cancel your account at any time but there are fees involved for re-accessing your information. We can close your account if you do something bad or illegal.

General

Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Malaysia, and the parties submit to the exclusive jurisdiction of the Malaysian courts for any matter arising under or relating to this Agreement.

Assignment

Beep may transfer, assign or delegate this Agreement and its rights and obligations without consent.

Validity

If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full effect.